1. We aim to provide a satisfactory shopping experience. If you are not satisfied with your purchase, you may request a return within 30 days after receiving your order.
2. Return Address:
Belligne 3584 route de Lasseron 44370 Loireauxence, France
3. Return Requirements:
– Return requests must be submitted within 30 days from the date of delivery.
– Products must be unused, undamaged, and kept in their original condition.
– Products must include their original packaging and any accessories included with the order.
– Customers must contact us before returning any product.
4. Return Shipping Responsibility:
– Customers are responsible for return shipping costs if the return is caused by personal reasons, including change of mind, incorrect selection, or no longer needing the product.
– We will cover return shipping costs if the product is damaged, defective, or incorrect due to our error.
5. Refund Procedure:
– Once the returned product is received and inspected, we will process the refund.
– Approved refunds will generally be completed within approximately 3 days.
– Refunds will be issued through the original payment method.
6. Returns sent without prior notification or after the 30-day return period may not be accepted.
7. For return or refund questions, please contact:
Email:
support@horevane.com
Phone:
+33 773644380