1. Order Processing Time
Orders placed on horevane.com are prepared and processed within 3-5 days after payment confirmation.
2. Delivery Time
After shipment, estimated delivery time is approximately 7-39 days.
Delivery times may vary depending on destination, transportation conditions, customs procedures, and factors beyond our control.
3. Shipping Methods and Carriers
Orders are shipped from France through available transportation services and delivery networks.
Possible shipping carriers include:
– La Poste
– Colissimo
– Chronopost
– DHL
The selected carrier depends on the destination, package requirements, and delivery conditions.
4. Shipping Responsibility
We are responsible for preparing and shipping orders according to the information provided by customers.
Customers are responsible for providing accurate delivery information.
We are not responsible for delays caused by incorrect addresses, incomplete information, customs processing, or external circumstances.
5. Shipping Costs
Applicable shipping fees will be displayed during checkout before payment is completed.
Customers are responsible for shipping costs shown during the checkout process.
6. Delivery Requirements
Customers should carefully review their shipping information before confirming an order.
Customers should monitor delivery updates and ensure successful receipt of their packages.
7. Contact Information
Email:
support@horevane.com
Phone:
+33 773644380